The question we asked and how we got started with LegDay.Read More
"What we must ask as an industry is what can we be doing outside of just booking a class, outside of what is just happening in the studio, but also what are the other opportunities we can use to engage with the member?"
– Josh Lloyd, Co-founder & CTO of FitMetrixRead More
Introducing LegDay, a customer service chatbot for gyms.
Although chatbots have been around since the release of ELIZA in 1966, texting and chatbots have only recently begun to revolutionize customer service. We’re seeing industries like retail, travel and events adopt chatbots with great success. Now it’s time for health clubs to do the same or get left behind...Read More
If your gym only offers a mobile app, you’re missing out.
It’s no surprise that in 2018, texting is the number one preferred channel for customer service. A Twilio study found that 89 percent of consumers would like to use messaging to connect with businesses. That's where chatbots come in...Read More